Effective Date: 26th May, 2024
At BrandNameIndia.com, we value your satisfaction and strive to provide the best experience when purchasing domain names. Please carefully read our Return & Refund Policy to understand how we handle returns and refunds.
1. Domain Name Purchases
Once a domain name is purchased and payment has been successfully processed, we do not accept returns or cancellations. All domain names listed on our website are virtual assets, and as such, we are unable to offer refunds for domain names once the transaction is complete.
2. Refund Eligibility
Refunds are only available under the following condition:
- Domain Transfer Delay: If the domain name you purchased has not been successfully transferred to your account within 10 days of purchase, you are eligible to request a refund. The request must be made via email within this period to be considered.
3. How to Request a Refund
If you are eligible for a refund, please follow these steps:
- Send an email to rahul@BrandNameIndia.com with the subject line “Refund Request – [Domain Name].”
- Provide your order details, including the transaction ID, the domain name purchased, and any relevant communication regarding the transfer process.
- We will review your request, and if we find that the domain name was not transferred to your account within 10 days, we will process your refund.
4. Refund Process
- If your refund request is approved, the refund will be issued to the original payment method.
- Please note that processing times may vary depending on the payment provider and bank policies.
- Any payment gateway or transaction fees incurred during the purchase may not be refundable.
5. No Refunds for Domain Names Already Transferred
Please note that once the domain name has been successfully transferred to the customer, no refunds will be issued under any circumstances. We recommend ensuring all details are correct before completing your purchase.
6. No Physical Goods Involved
As BrandNameIndia.com deals exclusively in virtual assets (domain names), we do not sell any physical products. Our domain name transactions are purely digital, and our policies apply solely to the purchase of domain names.
7. Contact Us
If you have any questions or concerns regarding our Return & Refund Policy or need assistance with a refund request, please contact us at:
BrandNameIndia.com
Email: rahul@BrandNameIndia.com
Phone: +91 9929265617
Address: Kedia Panchwati, Ajmer Road, Jaipur – 302021 India
By making a purchase on BrandNameIndia.com, you acknowledge and agree to the terms outlined in this Return & Refund Policy.